Lots of press out there around the end of Avaya. It reminds me of the Nortel bankruptcy. It’s no ones fault, it’s just the evolution of the Telecom industry. The world of communications is changing fast, customers do not want a prem based system. We have been out on the streets dealing with real customers. I’ve seen it go from, the need to explain what Hosted VoIP is to today, I’m asked which Hosted UC provider do you recommend.
There is no doubt, the desk phone is slowly going away along with PSTN land lines. All you have to do, is look at all the mergers going on Verizon selling off customers to Frontier, att buying media assets, CenturyLink merging with Level 3, Windstream buying EarthLink, the list goes on and on! Most of the consolidation is out of necessity. When you put two like companies together, you get lots of synergies (SG&A cuts) This has to happen in a world where revenues are declining in certain segments.
All this change is just “stirring up the bee hive” which is why we formed OTG Consulting. We are here to assist Business executives in the transition from old PSTN to new Unified communications. [contact-form-7 404 "Not Found"]