Disconnected workflows, information overload and fragmented communications are costing businesses BIG in lost productivity and capital expenses. BroadSoft Business offers an affordable, cloud-based solution that empowers today’s modern workforce to easily connect and collaborate from anywhere and anytime – no matter the device.
Delivered by OTG, BroadSoft Business is comprised of mobility-enabled cloud PBX, unified communications, contact center and collaboration solutions. Hosted in the company’s secure data centers, BroadSoft Business runs on carrier-grade infrastructure with geographic redundancy, multilayered security and virtually limitless scalability.
Whether you’re an SMB with a single office or large multi-location enterprise operating with a mix of cloud-based, on-premise or hybrid solutions – BroadSoft Business offers solutions for all that will quickly increase your operational capabilities.
- Global leader in Cloud UCaaS
- 41% market share
- 15M business lines installed
- 85M+ end customers
- Used by 25 of the top 30 service providers
- Frost & Sullivan 2015 Excellence in Technology Award winner
- Recognized as “Visionary” in 2016 CCaaS Gartner Magic Quadrant
- TMC 2016 Unified Communications Product of the Year Award winner
UC-One takes communications to the next level, with advanced, contextual UC services, enabling affordable communication mobilization. Packaged with comprehensive telephony services, UC-One includes high definition audio/video calling and conferencing, instant messaging and presence, and virtual team collaboration, including file sharing.
Team-One offers collaboration empowerment through persistent team workspaces, deeply integrated into key business applications. Team-One goes beyond today’s enterprise messaging services, with pre-built integrations to over 50 applications, including critical tools like project management, task management, content management, CRM, and ERP with notification controls
CC-One is a unified contact center solution, offering omni-channel customer interactions over web, email, chat and social, along with integrated collaboration between your agents and the back office through voice, chat and video. CC-One’s analytics-driven routing leverages the data in your contact center systems and applies predictive analytics
to optimize performance.
OTG Consulting was formed by a group of industry leaders in order to fill a gap in the marketplace. The Partners at OTG have lead the companies that have defined business communications to date
We are going into a period of “the winding down of traditional phone service” which is what we like to call “The Death of the PSTN”. Carriers must move their customers to the new world of IP Communications. This is being driven by simplification of networks and cost savings. OTG is in place to help consult and navigate businesses through all the options.
OTG utilizes an industry leading AEM (Application Expense Management) platform operated by PES (24 years of experience) as its dashboard to assist businesses with their management of IT resources. Most companies have trouble keeping track of what they are buying and more importantly, utilization. We solve that problem.
With BroadSoft Business, you’ll have access to proven value-added services:
· CRM and Business Process Integration
· Whiteglove service delivery with dedicated project management resources available
· Service assurance and network monitoring tools
· Instructor-led end-user and admin training
· Ongoing technical support
· And more!