General

There are numerous risks associated with not using cybersecurity technology to protect your company, including: Data breaches: One of the biggest risks of not using cybersecurity technology is the increased likelihood of data breaches. If your company’s systems are not adequately protected, hackers can easily gain access to sensitive data such as customer information, financial …

What are the risks of not using Cybersecurity Technology to protect your Company Read More »

In recent years, Artificial Intelligence (AI) has made its way into various industries and transformed the way businesses operate. One of the areas that have seen significant improvement through AI is the contact center industry. Contact centers are essential for businesses as they act as a crucial point of contact between the customers and the …

Average Hold Time is 1 Hour and 20 Minutes….. Your Call Is Very Important To Us LOL!!!! Read More »

To all business owners still using premise based phone systems, we have some unfortunate news: The last big premise based phone system company has once again filed for bankruptcy. This means that the future of these phone systems is uncertain, and it is more important than ever to consider alternative phone system solutions. At OTG …

It is now time for the last premise based phone system users to move to the cloud! Read More »

CIOs, CTOs, CISO’s and Business owners, as leaders of technology in your organization, you know how important it is to keep your company’s data and assets secure. With the increasing number of cyber threats, it is more critical than ever to review your security procedures and vendors on a regular basis. Quarterly reviews of your …

Business Leaders – Review Your Security Programs Often Read More »

Industry experts are currently talking about the winners and the losers in the Avaya/RingCentral deal. Not many are talking about the real winner in this deal. Obviously when you look at the two names mentioned, RingCentral is the clear winner between the two. RingCentral gets first crack at Avaya’s 100 Million users. Avaya is getting …

The Real Winner in the Avaya/RingCentral Deal Read More »

It’s the end of an era and no surprise to those in the mix. Avaya has announced it is pushing all of the customers moving to the cloud, which is most, to Ring Central! Another step towards “The Death of the PSTN” Ring Central! Look I have nothing against them I have a great relationship …

Last Real PBX Company throws in the Towel on the Future Read More »