The Last PBX Guys Wave The White Flag!

The Hosted VoIP service providers have been in this battle for over 10 years! Most utilizing a Broadsoft platform. BroadSoft is the market share leader for cloud-based unified communications, with its open platform deployed by 25 of the world’s top 30 service providers. These Service Providers have been working hard to educate the business community. The education is all around the upgrades available to end users and, why they should move off of “older antiquated” technologies. Up until now, companies like Avaya have put up a fight. Avaya now has decided to join Broadsoft and all the Broadsoft Service providers. This monumental move makes it easier for customers to drop their PBX or Key system. As a result, you will see many more phone systems in the garbage bins outside of office buildings. At this stage of the game, you can’t donate this stuff to a charity.

“In collaboration with BroadSoft, Avaya is making a full portfolio of open standards, SIP-based devices available to service providers that are tested for interoperability with the BroadSoft BroadWorks platform.” Read Avaya’s full announcement

With Avaya filing for bankruptcy and the advancement of newer technologies, the time to move now. Businesses actually have to make the transition. In addition to last PBX guys, waving the “white flag’ the large telcos are also moving away from POTS (Plain Old Telephone Service) and PRI. POTS and PRI  have been the standard connections into old phone systems for years. It is important to mention, it is much more efficient for the Telcos to run IP based services! Due to the added features, customers find it much more desirable to utilize the new communications technologies. This makes sense for all parties. It is a win/win for customers.

In summary, all the players are now in agreement as to how businesses should be communicating. Consultants like OTG help guide you through all the offers and players in the market at no cost. It really is not a hard move to make!

Seismic shift in the 2017 UC Landscape

Wow, We  had the privilege of experiencing a seismic shift in the UC market this week.  Amazon has announced Chime, their Cloud communication service. Just by the nature of Amazon’s marketing muscle (and market segment domination expertise), will cause major disruption in the marketplace. I have been using the Chime service for a few days …

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Avaya ran out of options, windfall for Broadsoft and others

First Nortel, now Avaya, the well know PBX providers are no longer in the mix.   Dave Michels made some great points in his recent blog below. Avaya’s Bankruptcy and Broadsoft’s move to serve additional customers will accelerate “the Hosted VoIP land grab” Avaya Running out of Options to Avoid Ch11 It’s now a good …

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Broadsoft, Not just for Telecom Service Providers Anymore.

This is an industry changer, You can now receive Broadsoft services direct from the source! We are the only ones offering Broadsoft Business through a unique partnership with Broadsoft. “BroadSoft Business offers business customers the low-risk option for securing the most advanced suite of UC, team collaboration, and contact center applications available and delivered from …

Broadsoft, Not just for Telecom Service Providers Anymore. Read More »