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The OTG Consulting Process

The OTG Consulting Process is providing benefits for both SMB and Enterprise type clients! Who is OTG? The Team was formed by a group of industry leaders in order to fill a gap in the marketplace. The Partners at OTG have led the companies that have defined business communications to date. We are going into a [...]

Seismic shift in the 2017 UC Landscape

Wow, We  had the privilege of experiencing a seismic shift in the UC market this week.  Amazon has announced Chime, their Cloud communication service. Just by the nature of Amazon's marketing muscle (and market segment domination expertise), will cause major disruption in the marketplace. I have been using the Chime service for a few days and [...]

By | 2017-02-19T10:10:17+00:00 February 19th, 2017|Categories: Amazon Chime, Avaya, Broadsoft, Cloud, Death of the PSTN, Unified Communications, Voice|0 Comments

When Old Friends Become Unrecognizable

Irrespective of age, almost everyone has had the somewhat disconcerting experience of running into an old friend – at the grocery store, a reunion, or a business meeting – and not recognizing them immediately. The passage of time changes us all and few of us appear as we were years ago.   The mind recalls others from [...]

By | 2016-12-09T14:18:19+00:00 December 9th, 2016|Categories: Unified Communications, Voice|Tags: , , , |0 Comments

Broadsoft, Not just for Telecom Service Providers Anymore.

This is an industry changer, You can now receive Broadsoft services direct from the source! We are the only ones offering Broadsoft Business through a unique partnership with Broadsoft. "BroadSoft Business offers business customers the low-risk option for securing the most advanced suite of UC, team collaboration, and contact center applications available and delivered from the [...]

By | 2016-12-06T09:48:00+00:00 December 6th, 2016|Categories: Avaya, Cloud, Data, Unified Communications, Voice|1 Comment

Death of the PSTN

In working closely with the Telecom Service providers, it has been very interesting to see the “wind down” of the PSTN. I’ve been involved in this competitive landscape for 30 years. The first battle involved long distance traffic in the beginning just after ATT/”Ma Bell” was broken up. Many companies came out of the wood work [...]

By | 2017-02-09T08:32:24+00:00 May 4th, 2016|Categories: Cloud, Data, General, IT, Voice|Tags: , , |0 Comments